Ace Card

If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis. Custom Items are not eligible for refund or exchange due to the custom nature of the item(s).

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item(s) is lost during shipping the seller will not be held responsible, Item(s) can be reshipped for half the cost of item(s), including shipping. Shipping costs may double if shipping internationally. If an item is damaged during shipping seller will not be held responsible. Buyer can pay for expedited shipping.