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Our Store Policies
Things You Need to Know
We founded Favor Upon Me Creations with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
Shipping Policy
How It Works
Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item(s) is lost during shipping the seller will not be held responsible, Item(s) can be reshipped for half the cost of item(s), including shipping. Shipping costs may double if shipping internationally. If an item is damaged during shipping seller will not be held responsible. Buyer can pay for expedited shipping.
Returns
The Small Print
If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis. Custom Items are not eligible for refund or exchange due to the custom nature of the item(s).
Complaints
About Our Policy
Any complaints about items or sellers may be sent to our support team - Favoruponmecreations@gmail.com.
There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well.
Our Privacy Policy
Your Data is Secure
Updated: November 2022
This statement applies to 'Personal Information' collected, processed, or stored by Favor Upon Me Creations LLC. Personal information may be shared between or processed for retailing purposes by Favor Upon Me Creations. This notice describes the extent of collection and usage for these Favor Upon Me Creations LLC. 'Family of Business' and services; however, not all entities participate in all uses and collection described in this document.